NOTE: availability may vary depending on starting date, temporary closures, weather conditions or other factors that do not depend on TEYUNA TOURS S.A.S., so that we suggest to check dates and availability before making your reservation.

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Standard Tours Standard Tours Lost City trek 4 days Lost City trek 5 days Cabo de la Vela - Full Day Cabo de la Vela - Punta Gallinas Tayrona Park - Cabo San Juan del Guía / Neguanje (National visitors) Tayrona Park - Cabo San Juan del Guía / Neguanje (Non-resident Foreigners) Minca

Private Tours Private Tours Don Diego - Taironaka Lost City trek 3 days Lost City trek 6 days Lost CIty by Helicopter Sierra Nevada - Bunkuany Don Diego - Night Artisanal Fishing Sierra Nevada - Gotsezhy 2 days Sierra Nevada - Gotsezhy 1 day Sierra Nevada - Seydukwa Sierra Nevada - Cherúa Los Flamencos - Wayúu Experience Sail Boat - Bahía Concha Boat - Cinto and Playa Cristal Catamaran Night Trip Pirate Ship Caño Cristales

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Doubts & Questions / Remember you can have a look at our FAQ section too

By Submitting, you accept the Cancellation Policy

Clients have the right to claim a total or partial refund of the amount he/she paid according to the following terms and conditions:

Teyuna Tours or its provider, has failed to provide the service, as long as the reason is different from force majeure *. You will have a refund of the total amount paid for the service.
Cancellation of a standard (non-private) tour, either the Lost City trek or another destination in Santa Marta, more than twelve (12) hours prior to the departure of the tour. You will have a refund of the total amount paid for the service.
Cancellation of a private tour, or transfer service, more than forty-eight (48) hours prior to the starting time of the service. You will have a refund of the total amount paid for the service.
Cancellation of a standard tour to the Lost City within twelve (12) hours prior to the departure of the tour. There will be a charge of the 10% of the total value of the tour.
Cancellation of a standard tour other than the Lost City trek within twelve (12) hours prior to the departure of the tour. There will be a charge of the 50% of the total value of the tour.
Cancellation of a private tour, or transfer service, within forty-eight (48) hours prior to the starting time of the service. There will be a charge of the 10% of the total value of the service.
Presenting a positive result for the Covid-19 test, after the starting time of a service that requires a negative result. A charge of the 20% of the total value of the service will be applied.

The customer will not get a refund in the following cases:

The client does not show up to start the tour (no show).
An accident or calamity occurs and prevents the service to be provided or provided in full.
The client resign during the service.
Events unrelated to Teyuna Tours occur, such as cancellation or delay of flights, loss of luggage, closure of roads, airports, terminals, borders, among other external reasons that may prevent the client to be provided a certain service.

* It is intended as force majeure: meteorological phenomena, disturbances of public order, unforeseen closures of the destination or roads, among others that prevent the service to be provided, or put safety of our customers at risk.

Teyuna Tours S.A.S. - Tours Booking

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By Submitting, you accept the Cancellation Policy

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